Business Details
25 Years
experience
Emergency
services
Expert Gym Equipment Services in Arlington Heights, IL
Founded in 2001, Fitness Team has grown from a local Illinois operation to a nationwide service provider covering over 25 states. Our family-owned business specializes in comprehensive gym equipment solutions, including installation, maintenance, repair, and calibration. With certified technicians and a 24-hour response time, we deliver personalized service for gyms, physical therapy centers, and senior living facilities. Our inventory management system ensures equipment longevity, while decades of combined industry experience position us as trusted experts in facility performance optimization. 
Services
Gym Equipment Installation
Preventative Maintenance
Equipment Calibration
Inventory Management
Upholstery Repair
Emergency Repairs
Facility Relocation
Equipment Diagnostics
Details
- Year established: 2001
Highlights and features
- Certified technicians with 24-hour response time across 25 states
- Proprietary inventory management system tracks equipment lifecycle
- Preventative maintenance programs reduce long-term operational costs
- Specialized service for physical therapy clinics and senior facilities
- Proven track record with 50+ property management clients
What people say
Quick, courteous installers
Significant improvements in 5 years
Professional and efficient staff
Vital for tenant retention
Immediate quality service
Services
Gym Equipment Installation
Professional installation of commercial gym equipment including cardio machines, strength training systems, and specialty fitness devices. Our certified technicians ensure proper assembly, calibration, and safety compliance for optimal performance. Services include floor planning, equipment placement, and integration with existing facility infrastructure.
Preventative Maintenance
Scheduled maintenance programs that extend equipment lifespan and prevent breakdowns. Includes cleaning, lubrication, component inspection, and performance testing. Our technicians document all service activities and provide detailed reports for facility compliance and warranty maintenance.
Equipment Calibration
Precision calibration of fitness equipment and medical-grade devices to manufacturer specifications. Services cover treadmills, ellipticals, strength machines, and diagnostic equipment. We provide calibration certification documentation for facility inspections and regulatory compliance requirements.
Inventory Management
Digital inventory system that tracks equipment maintenance history, service schedules, and part replacements. Features automated alerts for upcoming maintenance, calibration deadlines, and warranty expiration dates. Integrates with facility management systems for streamlined operations.
Upholstery Repair
On-site upholstery restoration for fitness equipment padding and seating. Certified technicians use commercial-grade materials to repair tears, stains, and wear in any color. Services maintain equipment aesthetics and functionality while extending usable lifespan.
People
Jeff Nelms
Owner
Founder with 24 years of fitness industry experience. Established Fitness Team in 2001 after identifying market needs for specialized equipment service. Holds certifications from major equipment manufacturers and focuses on strategic business development.
Brian Nelms
Co-Owner, National Service Manager
Joined company in 2016 after graduating from Illinois Wesleyan University. Manages national service operations and technician network across 25+ states. Coordinates logistics for large-scale facility projects and equipment relocations.
Darby F.
Technician Manager
Arizona-based technician manager with 6 years of equipment service experience. Former restaurant industry professional who transitioned to fitness equipment management in 2018. Oversees technician training and service quality in western states.
Dave T.
Senior Technician
Certified by 14 major equipment manufacturers including Life Fitness and Precor. 18-year industry veteran with expertise in commercial gym systems. Provides technical support for complex equipment diagnostics and repairs across multiple states.
Joseph P.
Lead Technician
15-year service technician with specialized inventory management expertise. Former ATI Physical Therapy technician responsible for 75+ clinics. Certified locksmith with unique skills in facility security integration for equipment protection.
Questions
How often should gym equipment be serviced?
We recommend preventative maintenance every 3-6 months depending on usage intensity and facility type.
Are your technicians certified?
All technicians hold current certifications from major equipment manufacturers and undergo annual training updates.
Do you service equipment from other vendors?
Yes, we service all major brands regardless of original purchase source with no additional fees.
What areas do you cover?
We operate in 25+ states including AZ, IL, IN, MA, MI, TX, and WA with regional service managers.
Do you offer emergency repair services?
Emergency repairs are available 24/7 with guaranteed response within 2 hours for critical equipment failures.
What inventory management features do you provide?
Our system tracks calibration schedules, part replacements, and maintenance history with automated service reminders.
